I just spent over an hour on the phone with BECU’s technical support. We opened up a business account there last week, and apparently the way that the rep had said it was opened up, and the way the paperwork said it was opened up, was not actually the way that it was really, truly set up in the computer.
The technical support people were very nice about it, once they’d established my bona fides and decided it was Really Me. In the end, they did get it all fixed.
Which leaves me sitting here, trying to decide between being irritated that the technology had to be wrangled, or feeling blessed that finally, I’m able to do 90% of my banking online, from home.
I think I’m going with “blessed”. But after an hour on the phone, it’s a near thing!